Grameenphone Is Hiring Now 2025 | The CV Guy: Telenor Bangladesh Tech & Analytics Leadership Jobs

Telenor Group Bangladesh | GP is Hiring | Career at GP

Vacancy: Multiple

Experience: See each section

Deadline: 24-25 June 2025

Table of Contents

Network Security Operation Lead
User Experience Enhancement Lead
Senior Expert - Upstream Service Excellence and Analytics

1. Network Security Operation Lead

Location: BD-GPHouse
Time Type: Full time
Posted: 4 Days Ago
End Date: June 24, 2025 (3 days left to apply)
Job Requisition ID: J126888
Organization: Central Operations, Technology
Closing Date: 23-June-2025

Job Scope:
This job role is for a Technical Lead responsible for operationalizing network security policies, system security, access control, and data safeguards according to security standards. The role includes enforcing security policies across all network systems and nodes, analyzing vulnerabilities specific to nodes, applications, services, and protocols, conducting network scanning assessments, and recommending solutions. Additionally, the Technical Lead will provide technical support for various security projects and implementations, support internal and external audits, assess audit findings, and ensure mitigation.

Major Responsibilities:

Set Telco security target in-line with group/local Business Security requirement.
Assess status for each Telco system, set phase wise action list for each system and drive action according to target.
Ensure enforcement of security policies for all Network system/nodes.
Recommend and support for implementation of security guideline for any new network node deployment, swap, expansion related activities.
All System, Operation log forwarding to Security Operation Center and mature use cases.
Ensure regular vulnerability scanning, reported incident analysis, identify root cause and mitigation.
Analysis of Security incidents, assess impact and act for proactive safeguard of Node/Service.
Support Telco modernization projects uplifting security posture of Network elements.
Technical lead of NFVI cloud platform security operation.
Demand to system vendors and ensure security patch against vulnerabilities of the system.
Ensure Access control, user access hardening and data safeguard as per the Security standard.
Telco Asset inventory prepare with classification and ensure periodic update.
Work with RAFM and network control - logic set, analyze data, and identify fraud cases. Work for fraud mitigation and maturity of the control.
Responsible to support internal and external Audit, assess audit findings and ensure mitigation as per the timeline.
Governance of MS partner & OEM and bring Security poster and action maturity.
Periodically aware Telco Team with security threat and educate with guideline/To-do action.

Education & Experience Requirements:

B.Sc. Engineering in EEE/CSE/Telecommunications.
6 to 8 years working experience in Telco Operation including NFVI cloud platform operation.
At least 4 to 5 years extensive working experience in Telco Security field.

Personal Characteristics and Behavior:

Results-oriented
Sharp knowledge and a positive approach to challenges
Self-motivated with strong communication skills
Business insight and proactive learning capability
Research and fact-driven mindset

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2. User Experience Enhancement Lead

Location: BD-GPHouse
Time Type: Full time
Posted: 3 Days Ago
End Date: June 25, 2025 (4 days left to apply)
Job Requisition ID: J126980
Organization: User Experience Assurance. Network Services, Technology
Closing Date: 24-Jun-2025

Scope:
Network & Experience Assurance Expert will spearhead AI-driven initiatives in telecom network planning and user experience assurance. This role focuses on developing automated decision-making systems to enhance efficiency, reduce operational errors, and enable self-optimizing networks. By leveraging AI and machine learning models, the individual will optimize computational resources to accurately forecast network demand and capacity using extensive datasets. The position also involves implementing intelligent systems to detect anomalies, predict failures, and proactively resolve issues, ensuring consistent network reliability. Integrating AI into network services will support a seamless transition to next-generation technologies, maintaining the organization’s competitive edge in the rapidly evolving telecom landscape.

Key Responsibilities:

Real-time intelligent decision-making for optimal network performance
Design and implement AI/ML models for real-time analysis
Develop decision-making frameworks using reinforcement learning or optimization techniques
Minimized network service degradations and enhanced customer satisfaction
Develop predictive models for network performance
Implement early warning systems for potential service issues
Automate corrective actions before degradation
Optimized traffic distribution and resource utilization
Deploy AI-powered “Next Best Action” systems
Continuously analyze network traffic and adjust parameters dynamically
Tune algorithms for different network loads
Accelerated adoption of 5G and future technologies with AI integration
Align AI solutions with 5G architecture (e.g., network slicing, edge computing)
Ensure compatibility with next-gen technologies
Pilot AI models in testbeds
Embedded AI in core network services processes
Collaborate with cross-functional teams (engineers, data scientists, planners)
Integrate AI models with existing OSS/BSS systems
Establish AI governance
Generative AI chatbot delivers actionable insights from complex telecom data
Design and train a domain-specific Generative AI chatbot
Integrate with telecom data sources (e.g., logs, KPIs, alarms)
Enable contextual “Next Best Action” suggestions through natural language interaction

Education & Experience Requirements:

Bachelor’s or master’s degree in Telecommunications, Computer Science, Data Science, EEE or related fields.
6 years of experience in telecom network planning and operations.
Hands-on experience with AI/ML frameworks.
Strong understanding of telecom network architecture, technologies (e.g., 2G, 4G, 5G, NB-IoT), and hardware components.
Proven expertise in telecom data analytics, including network KPIs, alarms, logs, and performance indicators.
Proficient in Big Data platforms (e.g., Hadoop, Spark), data processing tools, and programming languages such as Python.
Experience with cloud-based platforms and real-time analytics tools is a strong advantage.
Sound knowledge of customer-centric solution development and innovation in telecom services.
Familiarity with Agile methodologies, DevOps, and technology project management tools.

Personal Characteristics and Behavior:

Strong analytical and problem-solving skills with a passion for innovation.
Excellent communication skills to convey technical concepts to non-technical stakeholders.
Ability to thrive in a cross-functional, collaborative environment.
Strategic mindset with a focus on continuous improvement and value delivery.

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3. Senior Expert - Upstream Service Excellence and Analytics

Location: BD-GPHouse
Time Type: Full time
Posted: 4 Days Ago
End Date: June 24, 2025 (3 days left to apply)
Job Requisition ID: J126979
Organization: Internet Services.Network Services
Closing Role: 23-June-2025

Role Overview:
The Upstream Internet Service Excellence and Analytics Expert will play a crucial role in ensuring the highest performance and reliability of upstream network and internet services. Utilizing their expertise in network analytics and service optimization, this individual will lead efforts to improve key performance indicators (KPIs), identify areas for enhancement, and implement data-driven strategies to boost service excellence. By collaborating effectively with internal teams and external partners, the expert will drive initiatives to optimize service quality, quickly resolve network issues, and ensure compliance with security standards. This role is essential in maintaining the integrity and efficiency of our upstream network, ultimately providing an outstanding service experience to users.

Key Responsibilities:

Excel upstream network performance by monitoring and optimizing bandwidth utilization and latency.
Lead efforts to enhance internet service KPIs, including latency, throughput, and packet loss.
Develop and execute data-driven plans to improve internet service excellence and customer satisfaction.
Utilize data analytics tools to identify trends, anomalies, and opportunities for optimization in service delivery.
Coordinate with key vendors such as Facebook, Google, and TikTok to optimize service quality and performance.
Drive troubleshooting and resolution of network issues related to internet gateways and peering connections.
Lead the implementation of routing policies to optimize traffic flow and minimize latency for improved service delivery.
Collaborate with IIG partners to improve service performance, reliability, and resilience.
Manage internet gateway devices, including routers, switches, firewalls, and load balancers, to ensure optimal functionality.
Ensure compliance with security standards, policies, and best practices in all aspects of network management.
Employ existing analytics alongside the acquisition of new tools and dashboards to optimize service performance.
Comprehend various internet service benchmarking indicators and technologies to sustain a leading position across all dimensions.
Maintain comprehensive documentation of network configurations, policies, procedures, and performance dashboards.

Education & Experience:

Bachelor's degree in computer science or electrical engineering or a related field.
Proven 4-6 years of experience in network engineering, service optimization, or a related role, with a focus on upstream services.
Certification in CCNA / CCNP (or equivalent), with strong knowledge of IP networking fundamentals, including addressing, routing, switching, VLANs, subnetting, and firewall concepts.
Deep understanding of IP planning, Internet framework and applications.
Expertise in troubleshooting and resolving network issues related to internet gateways and peering connections.
Deep understanding of routing and internet protocols, traffic optimization, and network security best practices.

Personal Characteristics and Behavior:

Strong analytical skills and proficiency in data analytics tools for performance monitoring and optimization.
Experience in coordinating with external vendors and partners to optimize service quality and performance.
Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams.
Detail-oriented with a focus on maintaining accurate documentation and performance dashboards.
Ability to adapt to changing priorities and thrive in a fast-paced environment.
Commitment to continuous learning and staying updated on emerging technologies and industry trends.

Apply Now