Monarch Mart Ltd. is Hiring | Freshers

Position: Jr. Customer Support Executive (Contractual) under the Customer Experience Department.

Job Responsibilities:
• Handling inbound and outbound calls professionally.
• Take inquiries and questions, handle complaints, troubleshoot problems, and provide proper information to customers.
• Coordinate order processing. -Have good typing and writing skills in both EN & BN to cover non-voice needs.
• Most importantly ensure customer satisfaction and provide professional customer support.
• Social Media Query Management

Workplace: Work at office

Educational Requirements:
•Bachelor’s degree in any discipline
•Skills Required: Computer skill, Customer Service

Additional Requirements:
Both males and females are allowed to apply. The applicants should have experience in the following business area(s): E-commerce, Customer Support.

Freshers are also encouraged to apply.

Salary: Negotiable Other Benefits: As per company policy

Interested candidates are requested to send resume: