Join Foodpanda Bangladesh: Exciting Job Opportunities in Operations, Sales & Account Management
Explore Job Opportunities in FoodPanda Bangladesh! Apply now for roles in Operations, Account Management, and Sales. Be part of a global delivery leader and shape the future of q-commerce.
Available Positions:
✓ Lead, Operations (Shops)
✓ Kitchen Runner
✓ Lead, Account Management
✓ Specialist, Field Sales
Who we are
Foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform; our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery
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Lead, Operations (Shops)
- Full-time
- Operations Support & Training
- Dhaka
About the opportunity
We are seeking a dynamic and results-driven Operations Lead to lead our Marketplace (Shops) Operations in Bangladesh. This role is crucial in driving the operational excellence and strategic growth of our grocery and supermarket offerings, ensuring we deliver exceptional customer experiences and achieve market leadership in a highly competitive landscape.
Key Responsibilities:
- Strategic Leadership: Collaborate with Head of Shops, to develop and execute the operational strategy for groceries and supermarkets in Bangladesh, aligned with global objectives. Lead the scaling of operations across the market.
- Operational Excellence: Oversee and optimize the entire integrations, inventory management, including in-store operations, POS/ERP integrations, and content to ensure cost-efficiency, speed, and quality. Implement best practices and drive continuous improvement initiatives.
- Market Improvements: Identify operations improvement opportunities in key players and develop go-to-market strategies. Build and manage strategic relationships with the stakeholders.
- Performance Management: Monitor and analyse key performance indicators (KPIs) to ensure the success of supermarket operations. Drive data-driven, decision-making and implement corrective actions to address performance gaps.
- Risk Management: Identify and mitigate operational risks, ensuring business continuity and compliance with local regulations. Advise and develop contingency plans to address potential disruptions.
- Customer Experience: Ensure the highest customer satisfaction standards by delivering reliable, fast, and convenient grocery and Q-commerce services. Continuously seek feedback and innovate to enhance the customer journey.
- Cross-functional collaboration: Work closely with the global product, technology, and operations teams to ensure operational alignment with product launches, campaigns, and customer experience initiatives.
What you need to be successful
- Experience: 8+ years of experience in operations management, focusing on groceries, retail, or e-commerce. Proven track record in scaling operations in Bangladesh.
- Education: Bachelor’s degree in Business, Operations Management, Engineering, or a related field.
- Analytical Skills: Exceptional analytical and problem-solving skills, with the ability to leverage data to drive decision-making and operational improvements.
- Tech-Savvy: Familiarity with technology platforms and tools used in qcommerce, such as inventory management software, retailers systems, and data analytics tools will be an advantage.
- Strategic Vision: Ability to think strategically and execute operational plans that align with business goals.
- Communication: Excellent communication and presentation skills, with the ability to influence stakeholders at all levels of the organization.
- Agility: Ability to thrive in a fast-paced, dynamic environment with a strong sense of urgency and adaptability.
Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Kitchen Runner
- Contract
- Food Operations & Services
- Dhaka
About the opportunity
Ensure that all foods & products are constantly prepared and served according to the preparation time
Proactively communicating with kitchen vendors & rider to handover food.
Responsible to maintaining appropriate cleaning scheduled.
Check & follow up kitchen’s utilities availability.
Always communicate with the kitchen Ops coordinator.
Have to consult with respective Ops coordinator before solving any kind of problems.
Academic Requirement Candidate should have completed on SSC/HSC Level
What you need to be successful
Candidate should have completed on SSC/HSC Level
Who we are
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
What’s in it for you
- An extra steep learning curve.
- A dynamic and challenging work environment.
- A company committed to developing you personally and professionally.
- A vibrant and international team committed to diversity and inclusion.
- Regular company and team events.
- Responsibility from day one in a fast-growing and global company.
- Other benefits include health insurance and learning and development opportunities!
Lead, Account Management
- Full-time
- Account Management
- Dhaka
About the opportunity
We’re looking for enthusiastic individuals to join our team and provide strategic ideas to help achieve our goals. We’re hiring the Lead, Account Management to be based in Dhaka, Bangladesh. This person will lead a team of Account Managers based in Tier 2 Cities only (Excluding Dhaka) to grow foodpanda’s business by managing the overall restaurant experience.
These tasks include, but are not limited to:
- Manage the team of account management: manage performance, incentive schemes for Account Managers, onboard new joiners, identify growth areas for your direct reporters and provide guidance and training for them to achieve it.
- Lead the team to ensure Deals, ad-revenue targets are met month on month.
- Lead and motivate the team to deliver on meeting business goals. He/she is accountable to meet business goals for their team.
- Work with the team to build business reviews and share them with partner teams, peers, management on a regular basis.
- Proactively gather, analyse, and share data with management to influence business decisions.
- Ensure removal of any roadblocks that hinder goal achievement with minimal supervision.
- Work with the team to identify and implement solutions and pilots to drive process efficiencies & business goals.
- Willing to travel Tier 2 cities as per business needs.
What you need to be successful
- At least 6- 7 years of experience and a passion for managing teams and sales.
- Proven B2B sales experience would be an advantage, preferably within the areas of F&B, media, advertising, FMCG and e-commerce,
- Proven B2B sales experience would be an advantage, preferably within the areas of F&B, media, advertising, FMCG and e-commerce,
- Exceptional verbal and written communication skills.
- Ability to collect, track, and analyze large amounts of data.
- Adaptability and strong problem-solving skills.
- Knowledge in Salesforce is a plus.
Who we are
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
What’s in it for you
- A dynamic and challenging work environment.
- A company committed to developing you personally and professionally.
- A great working atmosphere with regular company and team events.
- A vibrant and international team committed to diversity and inclusion.
- Responsibility from day one in a fast-growing and global company.
Specialist, Field Sales
- Full-time
- Sales Acquisition
- Dhaka
About the opportunity
- Exciting opportunity to grow alongside one of the growing verticals at foodpanda.
- Exceeds volume & quality targets while working independently within tight deadlines.
- Ability to conduct cold calls and walk-ins, schedule in-person meetings to close partnerships.
- Able to make fluid sales pitches, negotiate well and sign vendors, especially Key Accounts, with speed.
- Manage a portfolio of prospects accounts, and meet or exceed goals for account signing & activation.
- Responsible for collecting all the vendor information such as menu/product list, prices,DLP and required vendor details to enlist vendors to the platform.
- Work closely cross-functionally with interdepartmental stakeholders to ensure that vendors are smoothly onboarded in the platform.
- Be the local market expert: gather vendor feedback, monitor competitor activity and provide recommendations for improvements to management acquisition strategy.
- Apart from activation, need to achieve the incubation target.
- Skills required to run various projects.
What you need to be successful
- 2-4 years of experience in B2C sales and/or business development. Knowledge in E-commerce sectors and/or FMCG industries is a plus.
- Strong desire to innovate and find new ways to grow the business.
- Self-motivated with the ability to work remotely and under pressure.
- Flexibility, prospects do not always operate on 9-to-5 schedules.
- Problem-solving and analytical skills to interpret sales performance and market trend information.
- Good command of both Bengali and English.
- Knowledge in the use of Salesforce preferred.
Who we are
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
