Customer Care Coordinator

Labaid is the trendsetter in business sectors of Bangladesh. Today Labaid is one of the leading group of companies in the country which includes business of Health care, Pharmaceuticals, Financial Institute, University & Agro etc. Excellence through innovation is the central concept of our vision. The group is looking for a competent person for the following position.

Position: Customer Care Coordinator / Billing

Job Responsibilities:

• Managing a team of customer service employees.
• Maintaining compliance with policies and procedures.
• Offering excellent customer service.
• Displaying extensive product knowledge.
• Overseeing the work of every employee in your team.
• Promoting the vision of the organization.
• Conducting quality assurance surveys with customers and reporting findings to the staff.
• Handling customer complaints brought to your attention.
• Conducting regular training sessions with the team.
• Motivating the team to perform at their best.

Educational / Experience Requirements:

• Bachelor’s from a reputed university
• Work experience of minimum 2 years in related technical discipline

Application Instruction

Candidates are requested to Apply online or send CV with recent photograph to HR Department, LABAID CANCER HOSPITAL, 26 Green road, Dhanmondi 1205, Dhaka not later than 25 March 2021.