Banglalink Job Circular 2026 | Chief Operations Officer, Mukto Pay

banglalink mukto pay chief operations officer
NEO PSP Limited (Mukto Pay, owned by Banglalink)

Chief Operations Officer, Mukto Pay

Banglalink’s Mukto Pay is looking for a Chief Operations Officer, the CEO’s partner in running the wallet as a national payment system.

DhakaDeadline: 21 November 2026

Core Responsibilities

  • Run an AI-first operating model for customer service, KYC, disputes and reconciliation
  • Own operations end to end: onboarding, KYC, service, disputes, merchant and agent operations
  • Manage settlement and liquidity with partner banks and the national switch
  • Keep transactions reliable; lead incident, continuity and fraud response
  • Keep operations compliant with Bangladesh Bank and BFIU rules
  • Sit on the leadership team and own the operations budget

Requirements

  • Master’s degree or MBA
  • 10+ years in payments, mobile money or banking, 5+ as head of operations
  • Operations at national scale and direct work with Bangladesh Bank
  • Led an AI or automation transformation

About Banglalink

Mukto Pay is the Bangladesh Bank licensed wallet of NEO PSP Limited, owned by Banglalink (VEON Group).

How to Apply

Interested candidates can apply through the Banglalink / NEO PSP’s own careers site using the Apply Now button. The application deadline is 21 November 2026. Before you apply, make sure your CV is ATS friendly and tailored to this role.

  • Use a clean single column CV with standard headings that an applicant tracking system can read
  • Mirror the wording of the circular where it is true for you
  • Show results with numbers, and tailor one version of your CV to this role

Job Summary

  • PositionChief Operations Officer, Mukto Pay
  • CompanyNEO PSP Limited (Mukto Pay), owned by Banglalink (VEON Group)
  • Job LocationDhaka
  • EducationMaster’s degree or MBA; Lean Six Sigma or a banking qualification is a plus
  • Experience10+ years in payments, mobile money or banking, 5+ as head of operations
  • How to ApplyBanglalink / NEO PSP careers site
  • Deadline21 November 2026

Source

Source: linkedin.com (where we found this vacancy)
Official link: fa-esth-saasfaprod1.fa.ocs.oraclecloud.com, Banglalink / NEO PSP’s own careers site
Details may change; the official circular is final.

Ready? Read the full circular and apply through the official link.

Apply Now
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