Financial Services Product Senior Manager

Company Introduction

As part of the global VEON Group, banglalink is expanding into the digital financial services market to serve a broader customer base and strengthen its role in Bangladesh’s digital ecosystem.

To advance this initiative, banglalink has obtained a Payment Service Provider (PSP) license through its newly established subsidiary, NEO PSP Limited, a next-generation payment solutions company.

Operating as a wholly owned subsidiary of banglalink, NEO PSP is built on the vision of enabling a cashless and connected future. The company empowers businesses to accept and process payments through a secure, efficient, and scalable payment gateway, supporting the growth of digital commerce across Bangladesh.

Leveraging banglalink’s digital ecosystem and technological expertise, NEO PSP aims to simplify financial transactions for enterprises of all sizes, from startups to large corporations. Its platform supports diverse payment methods with a focus on speed, reliability, and transparency.

NEO PSP is committed to enabling digital financial (FINTECH) inclusion and accelerating Bangladesh’s journey toward a smarter digital economy, with innovation, compliance, security, and customer trust at its core.

Job Overview

The Financial Services Product Senior Manager will be responsible for defining and driving product vision, strategy, and roadmap aligned with business goals, customer needs, market trends, and regulatory requirements.

The role will own the end-to-end product lifecycle, lead product innovation and portfolio expansion, develop Go-to-Market (GTM) strategies, optimize product performance, and ensure regulatory compliance while driving cross-functional collaboration and ecosystem partnerships.

Key Responsibilities

• Define and drive the product vision, strategy, and roadmap aligned with business goals, customer needs, market trends, and regulatory requirements.
• Own the end-to-end product lifecycle from ideation and business case development to launch, scale-up, and continuous optimization.
• Lead product innovation and portfolio expansion using market research, customer insights, competitive benchmarking, and emerging DFS technologies.
• Develop and execute Go-to-Market (GTM) strategies, ensuring seamless product launches across App, USSD, Agent, Merchant, Web, and API ecosystems.
• Monitor and optimize product performance KPIs, profitability, pricing strategies, and customer engagement to drive revenue growth and retention.
• Ensure full compliance with Bangladesh Bank regulations, MFS guidelines, AML/CFT requirements, and internal governance standards.
• Collaborate closely with Technology, UI/UX, Risk, Operations, Finance, Commercial, and Distribution teams to ensure timely, high-quality product delivery.
• Drive customer experience excellence, reduce friction, and enhance adoption through data-driven insights and continuous improvement initiatives.
• Build and manage strong ecosystem partnerships with fintechs, aggregators, API partners, and strategic vendors to expand digital capabilities.
• Foster a high-performing, innovative Product team culture, ensuring strong stakeholder alignment, governance, and cross-functional collaboration.

Academic Qualification

• Bachelor’s degree in Business or Finance from a reputed university.

Experience Requirements

• 8–10 years of progressive experience in product strategy, product planning, and analytics across fintech and telecom.

Required Capabilities

• Strong background in commercial or business development with proven expertise in performance analysis and problem-solving support.
• Experience in telecom, financial sector finance, and fintech, enabling a deep understanding of large-scale digital and financial product design and development.
• Demonstrated success in breaking market monopolies and delivering outsized market-share growth with fintech innovation.
• Deep expertise in digital wallet strategy, financial inclusion models, pricing/commercial architecture, and scalable operating models.
• Hands-on leadership of product management and revenue forecasting.
• Strong track record of working directly with Divisional Head to set and execute product strategy.
• Strong capability to work with cross-functional teams and lead by example.

About banglalink

Banglalink Digital Communications is one of Bangladesh’s leading telecom and digital service providers, committed to transforming the way people connect, communicate, and innovate. As a subsidiary of VEON, banglalink combines global expertise with a deep understanding of local needs to deliver services to customers across the country.

Its Employer Value Proposition (EVP) is “Lead the Future”, reflected across the organisation. The workplace is designed to inspire and empower individuals, creating an environment where ideas thrive, contributions are valued, and innovation flourishes.

banglalink promotes initiative, new possibilities, personal and professional growth, collaboration, diversity, learning initiatives, and digital upskilling in a fast-evolving digital landscape.