Ding Job Circular 2026 | Customer Success Executive

Ding Customer Success Executive job circular 2026
Ding

Customer Success Executive

Ding is hiring a Customer Success Executive in Dhaka to serve customers through live chat, WhatsApp and email and work with teams across time zones to resolve their issues.

Dhaka, BangladeshFull-Time EmployeeDeadline: Not mentioned, apply early

What You’ll Do

  • Provide exceptional service to customers through live chat, WhatsApp and email
  • Work with team members and stakeholders across time zones to troubleshoot and resolve customer issues
  • Achieve quality and productivity targets, as part of a team and on your own initiative
  • Handle customer complaints and provide appropriate solutions within the time limits
  • Identify and communicate customer experience issues to help deliver product enhancements
  • Work rotating shifts, Monday to Sunday

What We’re Looking For

  • Prior experience (1.5+ years) of working within a high-volume customer service environment
  • Previous customer care experience in live chat and WhatsApp is required
  • Fluent written and spoken English
  • Superb time management and problem-solving skills
  • Experience delivering against customer satisfaction targets in a fast-paced environment
  • Nice to have: additional languages, and experience with Zendesk and chatbots

About Ding

Ding is a cross-border mobile top-up and value transfer company headquartered in Dublin, operating in 160+ countries with 600+ mobile operator partners.

How to Apply

Interested candidates can apply through the Ding careers page on BambooHR using the Apply Now button. The circular does not mention an application deadline, so apply early. Before you apply, make sure your CV is ATS friendly and tailored to this role.

  • Use a clean single column CV with standard headings that an applicant tracking system can read
  • Mirror the wording of the circular where it is true for you
  • Show results with numbers, and tailor one version of your CV to this role

Job Summary

  • PositionCustomer Success Executive
  • CompanyDing
  • Job LocationDhaka, Bangladesh
  • Job TypeFull-Time Employee
  • Working HoursRotating shifts, Monday to Sunday (24/7/365 team)
  • ExperiencePrior experience (1.5+ years) of working within a high-volume customer service environment
  • EducationNot mentioned
  • SalaryNegotiable
  • DeadlineNot mentioned, apply early

Source

LinkedIn Jobs, posted by Ding. Details may change; the official circular is final.

Ready? Read the full circular and apply through the official link.

Apply Now
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