Relationship Manager, SME Banking

Job Summary

As a Relationship Manager in SME Banking, you will be responsible for managing and developing relationships with mid-sized and emerging corporates to drive business growth and meet the bank's strategic objectives. The role involves providing exceptional customer service through financial solutions while managing operational risk and regulatory requirements.

Key Responsibilities

• Achieve agreed individual financial and non-financial targets by acquiring, growing, and retaining profitable Medium Enterprise customers within acceptable risk parameters.
• Contribute toward achieving the team’s overall target and delivering optimal portfolio return.
• Collaborate and build effective partnerships with other Relationship Managers, Credit Analysts, Team Managers, Segment Heads, colleagues in Client Due Diligence, and partners in Risk, Compliance, other support functions, and Product.

Skills & Experience

• Minimum 5 years of relevant experience in serving Business, Commercial, and Corporate clients.
• Experience servicing cross-border international businesses.
• Proven track record in client relationship management and business development.
• Strong understanding of accounting principles, financial modelling, and financial statement analysis.
• Ability to assess client creditworthiness and provide key risk considerations and mitigations.
• Sound product knowledge in trade, cash, lending, and FX.
• Strong understanding of local industries, supply and value chains, and the market environment.
• Knowledge of operational procedures, documentation requirements, banking practices, and regulations related to SME Banking.
• Strong understanding of business guidelines and compliance issues.
• Sound knowledge of financial markets and investment products.
• Outstanding communication and presentation skills.
• Motivated self-starter with the ability to identify opportunities and provide innovative approaches to meet client needs.
• Maintains a high standard of personal conduct and lives the organisation’s valued behaviours.

About Standard Chartered

Standard Chartered is an international bank with more than 170 years of experience, working to make a positive difference for clients, communities, and employees. The organisation focuses on driving commerce and prosperity through its diversity and promotes an inclusive, values-driven workplace.

What Standard Chartered Offers

• Competitive salary and benefits.
• Retirement savings, medical, and life insurance.
• Flexible and voluntary benefits in some locations.
• Annual leave, parental/maternity leave, sabbatical, and volunteering leave.
• Flexible working options and working patterns.
• Wellbeing support through Unmind and an Employee Assistance Programme.
• Development courses and learning resources.
• Continuous learning opportunities for reskilling and upskilling.
• An inclusive and values-driven working environment.