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Account Manager
Ericsson • Dhaka, Bangladesh
About the Role
Ericsson is looking for an Account Manager to secure short- and long-term profitable business through proactive business development based on a strong understanding of customer business, operations, and objectives. The role is responsible for managing internal resources to deliver efficient end-to-end solutions, ensuring a seamless transition from sales to operations, and building strong internal and external relationships that contribute to the success of both customers and Ericsson.
The role may focus on selling a specific portfolio, customer business area, technology domain, or geographic market.
Key Responsibilities
- Mobilize and manage internal resources to design and sell comprehensive end-to-end solutions.
- Formulate and drive account sales strategies.
- Ensure a seamless transition from sales to operations for effective implementation and execution.
- Build and maintain strong internal and external relationships to support customer and business success.
- Develop strategies to drive customer expansion and business growth.
- Conduct market analysis to understand trends and support business decisions.
- Mitigate business risks through effective management practices.
- Ensure compliance with Ericsson’s policies, security requirements, and delivery standards.
- Primary Country & City: Bangladesh, Dhaka
- Job Stage: Job Stage 7
- Hiring Manager: Abdus Salam
- Primary Recruiter: Sushmita Centeno
Educational Requirements
- Bachelor's degree is required.
- Master of Business Administration (MBA) or an equivalent postgraduate qualification is preferred.
Experience Requirements
- Minimum 8 years of experience in the ICT industry.
- Experience in relationship sales is preferred.
Technical Knowledge
- Domain experience in RAN.
- Domain experience in Core.
- Domain experience in Cloud.
- Domain experience in BSS.
- Domain experience in OSS.
Required Skills & Competencies
- Consultative selling skills.
- Commercial understanding and critical thinking.
- Proven ability to gain customer and market insights.
- Effective negotiation and influencing skills.
- Demonstrated leadership in cross-functional teams.
- Innovative and creative mindset.
- Strong interpersonal and communication skills.
- Intellectual ability and critical thinking.
- Accountable, committed, and passionate about achieving results.
- Perseverant and result-oriented.
